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Versatile and flexible space offering the perfect setting for your next corporate or social function.

Look here for The Civic’s varied line-up of events, music, comedy & more.

Ticketing Terms & Conditions

FACE-VALUE PRICE
The ticket face-value price is usually set by our hirers or show producers unless it is a Civic event.

BOOKING FEE
We add a £1.50 non-refundable fee per ticket. This contributes to the staffing, retail, distribution and technology costs of running the booking system.

SALE OF TICKETS
The tickets you purchase are for your personal use. If a person purchasing tickets is suspected of reselling tickets at inflated prices, actions may be taken. Tickets are non-transferable and must not be resold. The Civic has the right to cancel tickets that have been resold without prior notification and the ticket holder may be refused entry.

REFUNDS / EXCHANGES
We operate a NO REFUNDS policy. Once purchased, tickets may not be exchanged or refunded. However, if we or our hirers have cancelled or rescheduled a show, you will be given at least a refund of the face-value of the tickets you have purchased.

On occasion bands may encourage the audience to stand up. The Civic will try and manage this as best possible on the night. Customers wanting to purchase tickets in the front three rows do so at the risk of other audience members standing or dancing around them. Refunds will not be given on the basis that other members of the audience were obstructing views due to standing or dancing.

ILLNESS
Tickets will not be refunded if you can no longer attend an event due to illness. You will only recieve a refund in the event of an event cancellation due to a pandemic (e.g Covid-19). In this instance, you will receive a full refund of your ticket price only. Tickets will not be refunded if the event is not cancelled.

DATA PROTECTION
Once you have booked tickets for a Civic concert or show, your name, address and email address will be held and processed on The Civics’ box office and marketing databases.

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